Your Questions, Our Answers
Have questions about trading? Find quick, straightforward answers to the most common trading queries. From opening an account to understanding market orders.
What are the accepted payment methods?
Ways to deposit money in your Tycoon wallet:
- Company Treasury: Deposit in the Company’s Treasury
- Banks: The company has 16 bank accounts in different Egyptian banks and there are no fees for transferring
- InstaPay: Money can be deposited in your wallet and deposit notification is sent through the application, website, or customer service, and there are no fees for the transfer
- Fawry: Funds are deposited through Fawry service and transfer fees are applied (contact customer service)
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Category: - Deposits and Withdrawals
How do I withdraw Funds?
To transfer funds from your investment portfolio to your bank account:
- You can transfer funds to your bank account by submitting a withdrawal request through the online platform or mobile application.
- When submitting the request, you will need to provide the following information:
- The amount you wish to transfer
- Your bank account number
- The name of your bank
- The name on the bank account must match the name on your investment account
- The transfer will be processed on the same day if the request is submitted before 9:00 AM.
- If the request is submitted after 9:00 AM, the transfer will be processed on the following day.
- Bank transfer fees may apply for amounts less than 1,000 EGP.
- You can also withdraw funds through the company’s treasury or by requesting a check through the online trading platform.
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Category: - Deposits and Withdrawals
What’s the minimum deposit?
- You can deposit any amount after signing the contract and opening a trading account. There is no minimum investment limit.
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Category: - Deposits and Withdrawals