Your Questions, Our Answers
Have questions about trading? Find quick, straightforward answers to the most common trading queries. From opening an account to understanding market orders.
How to Buy or Sell Stocks?
Placing an Order:
1. Select Action: Choose “Buy” or “Sell” from the top of your “My Stocks” screen.
2. Choose Stock: Select the specific stock you want to buy or sell.
3. Input Details: Specify the quantity of shares and the desired price.
4. Confirm Order: Review the order details and tap “Buy” to submit.
5. Order Confirmation: Verify that your order has been sent to the stock exchange.
Selling Considerations:
- Settlement Date: Ensure you’re aware of the settlement date for your sale.
- Same-Day Purchase: T+0 settlement
- Previous Day Purchase: T+1 settlement
- Two Days Ago, or Earlier: T+2 settlement
How to know the categories of investors?
You can learn about different investor categories within the “Stock Market” section.
How to Monitor Market Indicators?
To keep track of key market indicators, open the “Stock Market” section. Here, you can view real-time data on:
- Market Sentiment: Percentage of stocks rising, falling, or remaining unchanged.
- Trading Activity: Current trading volume and its total value.
How to Manage Your Stock Portfolio?
Adding Stocks:
1. Open “My Stocks”: Access your stock portfolio.
2. Add Stocks: Tap the “+” button to view available stocks. Select the ones you want to track.
Tracking Stocks:
- Real-time Updates: Monitor your selected stocks in real time.
- Stock Limit: You can track up to 30 stocks at once.
- Switch Between Stocks: Easily navigate between your tracked stocks.
Reordering Stocks:
1. Long-Press: Hold down on a stock or multiple stocks.
2. Drag and Drop: Move the selected stocks to your desired order.
Deleting Stocks:
1. Swipe: Swipe left on the stock you want to remove.
2. Replace or Delete: You can either replace it with a new stock or delete it entirely.
How to Manage Your Account Security?
Password and Security Question:
- Access Settings: Go to the “Settings” section.
- Modify Password: Change your main password or update your security question.
Fingerprint or Face ID Authentication:
- Enable Biometric Login: In the “Settings” section, you can enable fingerprint or face ID authentication.
- Confirm Password: Verify your account password to activate your biometric login.
- Future Logins: Once enabled, you can use your fingerprint or face ID to log in.
How to View Your Account Details?
To access your account information:
1. Go to Accounts: Navigate to the “Accounts” section.
2. View Details: See a detailed breakdown of your account, including:
- Available Purchasing Power
- Withdrawable Amount
- Total Stock Value
How to View Your Portfolio Details?
To view a comprehensive overview of your investment portfolio:
1. Access Portfolio: Go to the “Portfolio” section.
2. View Holdings: See a list of all the stocks you own.
3. View Stock Details: Click on a specific stock to access detailed information, such as its current price, purchase price, and overall performance.
How to Modify or Cancel an Order?
To manage an existing order:
1. Access Orders: Go to the “Orders” section.
2. Locate Order: Find the specific order you want to modify or cancel.
3. Modify or Cancel: Use the available options to make the necessary changes.